Collection Process

• Faloni & Associates seriously undertakes the responsibility of training new employees and continuing the education of existing employees. In today's legal environment, it is absolutely essential that our collection staff is supplied with the most up-to-date information available to them in all matters from the ever changing laws that regulate the collection industry, to professional telephone collection techniques.
• All debtors will be contacted by our experienced collection staff prior to the commencement of litigation. This allows for the greatest opportunity for recovery with the least amount of cost to our clients.
• All claims are processed in accordance with the FDCPA and HIPAA standards.
• Copies of general letters are available for your review. All pleadings meet the requirements of the New Jersey Court System.

Communications

• Faloni & Associates accepts referrals via tape, diskette, manually, or through various electronic interchange services including the National Attorney Network, Bridgelink RMS, Bridgelink-Bar, Forums, Scorenet and You've Got Claims.
• Copies of all of our client reports are available for your review. We can design any type of report to meet a specific request or need. These reports can also be provided on tape, diskette or transmitted electronically.

Trust Accounts

The firm maintains Trust Accounts at the following banks:

•  Commerce Bank, Passaic Avenue, West Caldwell, NJ
•  Valley National Bank, Route 46 East, Little Falls, NJ

All payments are processed daily and deposited into segregated attorney trust accounts. This allows us to transfer money to our clients electronically on a schedule that best suits their needs.

 Professionalism

• The Law Offices of Faloni & Associates has never incurred any civil or criminal penalties in connection with its collection activities.

Client References

• Client references available upon request